Your Project, Protected with BGDecorators
At BGDecorators, our goal is to deliver not only beautiful spaces but also peace of mind. We understand the importance of trust and security in every project, which is why we back up our exceptional craftsmanship with comprehensive guarantees and insurance. From start to finish, you can feel confident that both your property and your investment are in safe hands.
Our Quality Commitment: What You Can Expect from Us
We take pride in the quality of our work, and we’ve built our reputation on the following pillars of excellence. These are the same standards we guarantee in every project:
Meticulous Preparation
Proper preparation is the cornerstone of a successful project. We take great care to ensure that all surfaces are thoroughly cleaned, sanded, and primed before we apply any finishes. This attention to preparation allows us to deliver results that not only look perfect on the surface but stand the test of time.
What We Guarantee:
Flawless finishes and long-lasting durability.
Our Promise:
If any issue arises due to improper preparation within the guarantee period, we’ll resolve it at no extra cost.
Use of Premium Materials
We only use high-quality materials sourced from trusted suppliers to ensure that your project looks exceptional and lasts for years to come. We work within your budget to choose the best options available.
What We Guarantee:
Top-tier materials that meet your budget and expectations.
Material Quality Assurance:
We do not guarantee the quality of third-party materials provided by the client, but we always recommend the best for lasting results.
Attention to Detail
At BGDecorators, our team takes pride in their craft. Whether it’s crisp lines, even finishes, or handling complex patterns, we work with precision to ensure that every detail is perfect.
What We Guarantee:
A flawless, professional finish on every surface.
Detail-Oriented Craftsmanship:
Our work is completed to the highest standards, and we ensure that each project reflects our commitment to excellence.
Clean & Tidy Worksites
We understand the importance of respecting your home or business. That’s why we ensure all work areas are kept clean and protected throughout the project. We use high-quality sheet material and protective plastics to safeguard your property from dust, paint splatters, and accidental damage.
What We Guarantee:
A clean, tidy, and safe work environment.
Protection First:
We guarantee no damage to your property, and if any issue arises, our insurance covers any necessary repairs.
Our Guarantees: Ensuring Long-Lasting Results
Workmanship Guarantee
We stand behind the quality of our workmanship. If you experience any issues with the finish or application within a set period (usually 1 to 2 years), we will come back to address and resolve them at no extra cost.
Coverage:
Paint chipping, uneven finishes, or issues due to poor workmanship.
Duration:
1-2 years, depending on the scope of work.
Exclusions:
External factors like weather damage, misuse, or accidents.
Materials Guarantee
When we provide the materials for your project, we guarantee their quality and durability. Our partnerships with top suppliers ensure that the paints, finishes, and coatings we use will stand up to daily wear and tear.
Premium Materials:
Our recommended paints and coatings are known for their longevity and high quality.
Replacement Guarantee:
If any material defect is found within the guarantee period, we will replace it at no extra cost.
Comprehensive Insurance: Protecting You and Your Property
At BGDecorators, we prioritise safety and security for every client. Our insurance policies provide full coverage throughout the project, ensuring that you are fully protected from any unexpected events.
Public Liability Insurance
Our public liability insurance ensures that both your property and any third parties are protected throughout the project. Whether it’s accidental damage or injury on-site, our policy covers any necessary repairs or compensation.
Coverage Amount:
Up to £2 million.
Examples of Coverage:
- Accidental damage to property during the project.
- Injury sustained by a visitor to your property during the work.
Employer’s Liability Insurance
We care about the safety of our team members. Our employer’s liability insurance covers our workers, ensuring they are protected in case of any injury or accident while on-site. This coverage ensures that you are not held liable for any worker-related incidents.
Coverage Amount:
Up to £10 million.
Comprehensive Team Protection:
Covers all workers on-site during your project.
Professional Indemnity Insurance
In rare cases of disputes or concerns over the quality of our work, our professional indemnity insurance provides additional protection. This ensures that any claims regarding negligence or professional mistakes are covered, giving you peace of mind.
Coverage Amount:
Substantial coverage to resolve disputes or make necessary adjustments to the project.
Post-Project Support: We’re Here Even After the Job is Done
Our relationship with our clients doesn’t end when the project is complete. We’re always available to provide follow-up support, answer any questions, or make adjustments if necessary.
Final Inspection
Before we consider the project complete, we’ll walk through the finished work with you, making sure that every aspect meets your expectations. We don’t leave the site until you are fully satisfied.
What We Guarantee:
A thorough inspection with you to ensure everything is perfect.
Ongoing Support
If you have any concerns or need further assistance after the project is completed, we’re always here to help. We value our long-term relationships with clients and strive to provide excellent service, even after the final brushstroke.
